Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the produce during shipping?
We use temperature-controlled packaging and express shipping partners to ensure that your fruits and vegetables arrive as fresh as the day they were harvested.
Where does Strawberry Fields source its products?
We partner directly with certified organic local farms and sustainable growers to bring you the highest quality seasonal produce available.
What is your policy on bruised or damaged items?
If your order arrives in less-than-perfect condition, please send a photo to our support team within 24 hours of delivery for a full refund or replacement.
Do you offer subscription boxes?
Yes! You can choose between weekly or bi-weekly 'Harvest Boxes' which offer a curated selection of seasonal favorites at a discounted rate.
Can I customize the items in my delivery?
Absolutely. You can modify your basket contents up to 48 hours before your scheduled delivery date through your account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.